The residential efax service enables you to fax from traditional fax machines or internet fax servers, anytime anywhere. What's more, you can print to any fax destination through the printer setting of your computer. What a convenient and environmental friendly way to manage faxes!


  • Save Natural Resources
    Fax can be sent and received through internet. This can help you eliminating the cost of purchasing a fax machine while reducing the use of fax paper and save natural resources.​
  • Store Faxes Electronically
    All faxes will be kept for up to 14 days. There is no need to worry about out of paper and/or storage space.
  • Flexible Usage Options
    Greatly versatile usage options include forwarding your received faxes to designated email accounts; defining multiple recipients for your faxes; automatically storing sent fax destinations in your personal internet phonebook; and automatic redial for up to 24 hours.
  • 100% Assured Confidentiality
    Provision of personal fax number and login pas​sword
eFax - Low Usage​$8First 25 pieces + Unlimited Receive Fax
eFax - Average Usage​$18​First 10​​0 pieces + Unlimited Receive Fax
eFax - High Usage​$28First 200 pieces + Unlimited Receive Fax

System Requirements

  • Windows 7 (32-bit/64-bit) / 8.1 (32-bit/64-bit) / 10 (32-bit/64-bit)​
  • Internet Explorer 8 or above
  • Computer connected to the internet
  • Installed "HGC Send Fax Client Program"

Other Information

  1. 《Home eFax》service (the”Service”) f or each chosen service plan, all incoming fax are free of charge and outgoing local fax page beyond those included in the chosen service plan will be charged at HK$0.3 per page. For outgoing international fax services, IDD usage charge (rounded up to the nearest minutes) will be charged in accordance with P09 tariff plan of IDD 0080 (copy is available upon request).
  2. Service fee $8/$18/$28 monthly fee will be automatically charged to HGC Broadband account after the expiry of the free / special offer period.
  3. All service fees are calculated on a full-month basis, except for the first month of the service which will be calculated according to the actual usage and days of service. Customer shall settle the amount as invoiced on or before the payment due date. If there is a remaining balance in the last bill after service termination and settlement of all outstanding claims by HGC Global Communications against the customer, the customer shall contact HGC Global Communications within 3 months from the date of service termination to request for the refund. Customer who does not claim the remaining balance within 3 months from the date of service termination will automatically forfeit its right to the remaining balance.​
  4. At least 7 days' prior to the expiry of the Contract Period, customer is required to send a written notice to HGC Global Communications or call HGC Broadband Customer Services Hotline 1223 for cancellation or termination of the monthly service. If the Service is terminated during the Contract Period, customer is liable to pay the remaining balance of the total contract value as an early termination penalty.
  5. If customer terminated HGC Broadband Service, the Service will be terminated at the same time accordingly without prior notice. If the service is terminated during the Contract Period, customer is liable to pay the remaining balance of the total contract value as an early termination charge.
  6. HGC Global Communications Limited (“HGC Global Communications ”) shall not bear any responsibility of damages (direct, indirect, special, incidental or accidental) arising due to usage or download of Anti-Virus Services. This includes but is not limited to intellectual property or data/information loss, information misrepresentation, any customer or third party damages and software problems. Moreover, regardless of whether or not damage/loss was foreseeable, this also includes but is not limited to any financial or commercial loss in savings, information and/or reputation.
  7. Customer shall at his/her own costs and expenses arrange for the hardware, software and Internet connection to meet the requirements for the Service. For details, please visit or visit “LiveChat” online customer service.
  8. HGC Global Communications’ general and special terms and conditions will apply to all subscribers of service. Customer agrees to be bound by these service terms and conditions.
  9. All service contents and charges are subject to changes. HGC Global Communications reserves the right to make the final decision of the above terms and charges without prior notice.

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