IDD Long Distance Call Service

1. IDD 0080 Monthly Packa​ge Plan ("The Plan") does not apply to call/fax to UK number prefix as "4455", "4456", "447", "448" and "449". Calls / faxes to the aforesaid prefix will be charged according to the UK mobile rate. Please call us at 2180 0080 for charge details .
   
2. The plan is charged on a monthly basis. When uncompleted month occurs for the 1st activation month, the package minute and monthly fee will be calculated in proportion.​
   
3. If Customer terminates the Plan within the contractual perio​d (if applicable), the Customer shall be liable to pay the monthly fee for the remaining unfulfilled contract month(s).
   
4. After the contractual period (if applicable), the plan will be automatically renewed until further notice. If customer wants to terminate the plan after the contractual period, the customer must provide 30 days written prior notice.​
   
5. The Plan is applicable to IDD 0080 personal account, registers using "HGC Fixed Telephone Line" and/or mobile phone, with IDD 0080 / fax 0082 to make call or fax from Hong Kong to above stated destinations.
   
6. In case Customer terminates the HGC Fixed Telephone line service, registered with The Plan or port the registered telephone number to other service provider of residential telephone line service, The Plan will be terminated automatically upon the termination of the HGC Fixed Telephone line service. The customer shall be liable to pay the monthly fee for the remaining period.
7. Unused minutes for any month cannot be carried forward to the next month. The above offers cannot be used in conjunction with other IDD 0080 special offer.
   
8. The above IDD usage time is calculated on a minute per unit and will be rounded up to the nearest minute.
   
9. If customer chooses delivery of print bill, HK$10 per bill will be imposed.
   
10. HGC Global Communications reserves the right to vary the charges, offer and terms and conditions of service and shall have the final decision in case of any dispute.
    
11. The above service provided to you will be subject to HGC Global Communications' General and Special Terms and Conditions and personal data policies which will be revised by HGC Global Communications from time to time. Please visit website https://www.hgcbroadband.com/en/pages/terms-conditions to download.​

1. Registration for IDD 0088 Unlimited Plan (the "Plan"), the monthly service fee is charged on per registered phone number basis. Customer is not allowed to alter or change the registered telephone number for the Plan.
2. The registration period of the Plan above is until 30 Jun 2023, applicable to HGC Telephone line and/or any mobile number, and in the 3 months prior to the date of application who has not registered any IDD 0088 Unlimited Plans to register through a personal account and provide their residential address for registration. The Plan must not be used for commercial and/or IDD resale purposes. If the Customer breaches any of these terms, HGC Global Communications Limited (“HGC”) may immediately terminate the Plan and stop providing the service. All calls made to destinations covered by the Plan for such prohibited purposes will be charged at $0.4 per minute.
3. The bill cycle of the Plan is 3 months and the monthly service fee is billed in advance. If Customer wishes to terminate the service after the Minimum Subscription Period, the Customer shall follow the disconnection policy set forth by HGC by giving at least 30 days' prior written notice to HGC. Otherwise, the service will be renewed automatically on a monthly basis and the service fee for the service will be charged. If Customer terminates the service after the Minimum Subscription Period, any pre-paid service fee will be refunded on a pro-rata basis upon service termination. The basic monthly fee of IDD 0088 Unlimited Plan is HK$288.
4. In the absence of a Minimum Subscription Period, or the Minimum Subscription Period has expired, HGC can end the Agreement at any time by giving the Customer 30 days' written notice.
5. In the event of termination of the Service prior to the expiry of the Minimum Subscription Period (if applicable) caused (i) by the subscriber for whatever reason; or (ii) by HGC due to subscriber's fault or breach of the relevant terms and conditions, subscriber agrees to pay to HGC an early termination charge which equals to the aggregate of the monthly fee for the Service for the remaining months of the Minimum Subscription Period.
6. In case Customer terminates the HGC Telephone Line service registered with the Plan or port the registered telephone number to other service provider of residential telephone line service, the Plan will be terminated automatically upon the termination of the HGC Telephone Line service. The Customer shall be liable to pay to HGC liquidated damages, the amount equals to the monthly fee of the terminated service for remaining unfulfilled subscription period. Pre-paid service fees are not refundable.
7. The Plan is for normal voice communications only and shall not be used for other non-voice or abnormal voice applications. HGC reserves the right to terminate the Plan at any time if in HGC‘s sole opinion, the Customer has used the Plan for any non-voice or abnormal voice applications.
8. The unlimited IDD calls are not applicable to UK numbers with prefix "4455", "4456", "447", "448" and "449". Fixed-line and mobile numbers of the designated destinations covered by the Plan are subject to the definition of HGC. HGC may vary the coverage from time to time without prior notice and the updated coverage will be posted in our company website at www.hgcbroadband.com/uploads/idd0088_21.pdf. The Customer may also call IDD Hotline 2180 0080.
9. The Plan is applicable to unlimited calls made via dialing prefix of 0088 from telephone(s) registered with the Plan to the 21 designated destinations covered by the Plan. Calls made via the prefix of 0088 to destinations outside the 21 designated destinations will be charged on a per minute basis, please call IDD hotline 2180 0080 for enquiry.
10. IDD 0080 service will also be activated for customers subscribing for the Plan and calls will be charged on a per minute basis, please call IDD hotline 2180 0080 for enquiry.
11. Customer shall only use the Plan for personal and lawful purposes and shall ensure any communication transmitted through the Plan does not contain any material which violates or infringes in any way the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law, or which contains advertising or solicitation with respect to products or services.
12. HGC reserves the right to vary the charges, offer and terms and conditions of service, and shall have the final decision in case of any dispute.
13. The above service provided to you will be subject to HGC’s General and Special Terms and Conditions and personal data policies, which may be revised by HGC from time to time. Please visit website www.hgcbroadband.com/Terms/generalterms-en.html to download.

Personal IDD Standard Tariff Plan